Navigating Australia's E-commerce Surge: Finding Reliable Carriers In Australia

Carriers In Australia
Back To Blog Posts

Maximize Your International Shopping Experience with Reship: A Look at E-commerce Courier Services in Australia

With the meteoric rise of e-commerce, Australia has seen a surge in the demand for reliable courier services. As consumers increasingly turn to online shopping, the need for dependable, efficient, and cost-effective shipping solutions is more pronounced than ever. Whether you're an Australian local, an international shopper, or an e-commerce business owner, understanding the landscape of e-commerce courier services in Australia can enhance your shopping and shipping experience. Let’s dive into the topic with a focus on how Reship can be your go-to solution for all international purchases.

Australia's E-commerce Boom

Australia's e-commerce market has seen exponential growth in recent years, propelled by technological advancements and changing consumer behavior. With popular online marketplaces such as, eBay Australia, and offering a plethora of products, Australians now have a wider range of choices at their fingertips.

For international shoppers, Australian online stores offer unique products, often not available in their home countries. However, the challenge lies in the shipping—either the store doesn't offer international shipping, or the fees are prohibitively expensive.

Enter Reship: Your International Shipping Solution

Reship bridges the gap for international shoppers wanting to buy from Australian e-commerce stores. Here’s how:

  1. Local Australian Address: Reship provides you with a local Australian address, allowing you to shop from any online store as if you were in Australia.

  2. Consolidation: If you're buying from multiple stores, Reship can consolidate your purchases into one package, saving you shipping costs.

  3. Flexible Shipping Options: Choose from a range of shipping options to suit your budget and delivery time preferences.

  4. Customs and Duties Handling: Navigate international shipping with ease as Reship assists with customs documentation, ensuring a seamless delivery experience.

Top E-commerce Courier Services in Australia

While Reship provides the solution for international shoppers, it's also helpful to be aware of Australia's top courier services. These companies ensure your products are delivered to your Reship address efficiently:

  1. Australia Post: The country's postal service also offers parcel delivery services and is often the default option for many online retailers.

  2. StarTrack: Owned by Australia Post, it specializes in premium express parcel delivery.

  3. Toll: An international logistics company with robust delivery services within Australia.

  4. CouriersPlease: Known for cost-effective parcel delivery services across Australia.

Maximize Savings with Reship

International shipping can be a significant cost for shoppers. With Reship's parcel forwarding services, not only can you access unique Australian products, but you can also make substantial savings on shipping fees. Check out Reship's blog for tips, tricks, and insights into international shipping, helping you make the most out of your online shopping experience.

Australia's e-commerce landscape is vast and varied, offering a wealth of products for both local and international consumers. By understanding the dynamics of courier services within the country and leveraging the services of Reship, international shoppers can seamlessly access and enjoy Australia's online marketplace. Dive into Australia's e-commerce world with confidence, knowing Reship has your back every step of the way.

Shipping to Australia: Carrier Options

Shipping to Australia has never been more straightforward, thanks to the range of carriers available from each Reship warehouse. Whether you're an e-commerce business aiming to expand your market or an individual looking to get your hands on international products, understanding the different carriers and their estimated delivery times can make your shipping to Australia experience smooth and efficient. Let's delve into the details of shipping to Australia from each Reship warehouse.

1. Shipping to Australia from Reship's USA Warehouse

When shipping to Australia from the USA, Reship offers a variety of reliable carriers:

  • DHL Express: Offering fast and efficient services, DHL can get your package to Australia in as little as 3-5 business days.

  • FedEx International: Known for its reliable tracking system, FedEx promises delivery to Australia within 5-7 business days.

  • UPS Worldwide Express: With UPS, you can expect your goods to reach Australia within 4-6 business days.

2. Shipping to Australia from Reship's Canada Warehouse

For those who are shipping to Australia from Canada, Reship provides several trusted carriers:

  • Canada Post International: While it might take a bit longer, usually around 6-10 business days, Canada Post is a reliable option for shipping to Australia.

  • DHL Express: Offering expedited services, DHL can have your package in Australia within 3-5 business days.

  • FedEx International Priority: A premium service ensuring that your package reaches Australia in about 4-6 business days.

3. Shipping to Australia from Reship's UK Warehouse

If you're shipping to Australia from the UK, Reship offers the following carriers:

  • Royal Mail International: A trusted carrier with delivery to Australia estimated at 6-10 business days.

  • DHL Express: For those in a hurry, DHL can ensure your package's arrival in Australia within 3-5 business days.

  • ParcelForce Worldwide: Offering various services, you can expect delivery to Australia within 5-9 business days, depending on the chosen service.

Shipping Hazmat Goods to Australia and Understanding Restricted Items

When shipping items internationally, it's crucial to understand the regulations and restrictions of the destination country. Australia, with its unique environment and ecosystem, has strict customs and quarantine rules. Among the items that require special attention are hazardous materials (Hazmat) and restricted items.

1. Shipping Hazmat Goods to Australia:

Hazardous materials, commonly referred to as Hazmat, encompass a broad range of substances that can pose potential risks during transportation due to their properties.

a. Classification: Before shipping any Hazmat to Australia, you should classify the hazardous material based on its nature and hazard class. This categorization determines packaging, labeling, and documentation requirements.

b. Packaging and Labeling: Australia requires specific packaging and labeling for Hazmat items. They should be correctly marked to ensure they are handled with the necessary care and caution during transit. It's essential to use durable and leak-proof packaging.

c. Documentation: Accurate documentation is crucial when shipping Hazmat goods to Australia. This typically includes a Material Safety Data Sheet (MSDS) and any other relevant certificates indicating the nature of the material and safety precautions.

2. Restricted Items:

Australia has a list of items that are either prohibited or restricted. Here are some categories to be aware of:

a. Plants and Animals: Due to the potential risk of introducing pests and diseases, there are severe restrictions on the importation of plants, seeds, and animals. Most will require a permit and a period of quarantine upon arrival.

b. Food: Certain food products, especially fresh or unprocessed foods, are subject to restrictions. These might need to be declared and inspected upon entry.

c. Medicines and Therapeutic Substances: Some over-the-counter medicines and supplements that are available in other countries might be restricted in Australia. Always check before sending these items.

d. Weapons and Firearm: Australia has strict gun control laws. Importing weapons, including some types of knives, requires special permits.

e. Cultural and Heritage Goods: There are restrictions on importing items that might be of cultural or heritage significance to another country.

f. Chemicals and Pesticides: Certain chemicals, especially those not approved for use in Australia, are restricted.

3. Checking with Authorities:

Before shipping any item to Australia, especially if it falls under the Hazmat or restricted categories, it's always advisable to:

  • Check with the

    Australian Border Force (ABF)

    for specific regulations.

  • Consult the

    Department of Agriculture, Water, and the Environment

    for restrictions related to plants, animals, and certain types of equipment.

Hazmat goods to Australia:

Shipping Hazmat goods to Australia and understanding restricted items are paramount to ensure smooth customs clearance and avoid potential legal implications. Being informed and ensuring all paperwork and packaging are in order will help ensure your shipments to Australia are problem-free.

Understanding RTO (Return to Origin) in Ecommerce

Definition: RTO, or Return to Origin, refers to the process wherein a shipped parcel is returned to the sender after unsuccessful delivery attempts. This phenomenon is prevalent in the ecommerce sector, where goods are sent out for delivery but, for various reasons, cannot be handed over to the end customer.

How Does RTO Work?

  1. Initial Delivery Attempt:

    Once an order is placed and processed, the shipment is handed over to the courier or logistics company for delivery. The company then arranges for the parcel's delivery based on the customer's provided address.

  2. Multiple Delivery Attempts:

    In most scenarios, if the recipient is not available during the first delivery attempt or if there's an issue with the address, the courier company will schedule additional delivery attempts. The number of attempts can vary, but three is a common standard in many regions.

  3. Return Process Initiated:

    If all delivery attempts are unsuccessful, the courier company marks the shipment as an RTO. The parcel is then routed back to the original sender, be it the retailer, warehouse, or a third-party logistics provider.

Reasons for RTOs:

  1. Customer Unavailability:

    The most common reason. Customers might not be at the provided address during the delivery window or may be unable to receive the call from the delivery agent.

  2. Incorrect Address Details:

    Errors in the address, be it a wrong house number, incorrect postal code, or missing landmarks, can impede successful delivery.

  3. Payment Issues (for Cash on Delivery):

    If a customer opts for cash on delivery and is unable or unwilling to make the payment at the time of delivery, the item might be returned.

  4. Refusal to Accept Delivery:

    In some cases, customers might refuse to accept the delivery due to a change of mind, discrepancies in the ordered item, or other reasons.

  5. Fake Delivery Attempts:

    While not common, there can be instances where delivery agents might not make genuine delivery attempts due to various reasons and mark the package as undeliverable.

Impact of RTOs:

  1. Operational Costs:

    Every RTO incurs additional logistics costs. The ecommerce business has to bear the return shipping fees and sometimes even restocking expenses.

  2. Potential Revenue Loss:

    If the returned product cannot be resold due to damage or other reasons, it results in a direct revenue loss.

  3. Customer Dissatisfaction:

    Repeated RTOs can frustrate customers and harm the business's reputation, leading to decreased customer loyalty and potentially negative reviews.

  4. Inventory Management Issues:

    Constantly fluctuating stock levels due to RTOs can create challenges in inventory management and forecasting.

In essence, RTOs are a reality of the ecommerce world, but understanding their intricacies can help businesses devise strategies to minimize their occurrence and impact. Regularly analyzing RTO reasons, improving communication with customers, and optimizing the delivery process can substantially reduce RTO rates.

Pillars of Effective Ecommerce Operations

1. Mastering Returns Management with Reship Returns are an inherent aspect of ecommerce, but their handling can make or break customer trust. Engaging with specialists like Reship can streamline the returns journey, ensuring prompt processing of refunds and exchanges. Swift reintegration of returned items into the inventory minimizes disruptions and fosters customer loyalty.

2. Mitigating the Issue of Stuck Shipments While the occasional undelivered package is expected, a consistent trend of such occurrences warrants attention. Regularly monitoring and addressing the root causes of these undeliverable shipments can prevent operational inefficiencies and potential financial setbacks.

3. Harnessing the Might of Technology The ecommerce logistics landscape has transformed with the advent of cutting-edge technology. Partnering with forward-thinking providers like Reship allows businesses to leverage tools such as advanced route optimization, live GPS tracking, and instant order status notifications. A deep dive into a logistics partner's technological prowess can be a game-changer.

4. Exploring Additional Service Offerings Many courier companies today offer a plethora of services beyond mere delivery. From the convenience of cash on delivery and bespoke packaging to unique value propositions like on-site assembly, these additional offerings can significantly enhance the customer experience. Identifying which of these align with your business needs can be a strategic advantage.

5. Assessing a Courier's Track Record Past performances can offer a window into future expectations. Delving into online reviews, seeking testimonials, and connecting with fellow businesses can shed light on a courier's efficacy and consistency. Making informed decisions based on historical data can lead to smoother operations and heightened customer satisfaction.


Shipping to Australia requires understanding the available carriers and their estimated delivery times to make an informed decision. Reship's comprehensive range of carriers ensures that whether you're shipping to Australia from the USA, Canada, or the UK, there's an option tailored to your needs. Always consider the nature of your items, your budget, and how quickly you need them delivered when choosing a carrier for shipping to Australia. With Reship's varied options, shipping to Australia becomes a seamless experience.

Carriers Australia Ecommerce International Shipping
Back To Blog Posts