We collect the following personal information from you:
We use this information to:
You may choose to stop receiving marketing communications by following the unsubscribe instructions included in marketing emails, or disabling such notifications in the mobile application.
We may also disclose your personal information:
When you log in, we use browser or mobile application data caches to store information about your logged-in session so that you can remain logged in and served faster.
If you use a third party login provider such as Google or Apple, we will store information provided by them such as your name and email address in order to set up and maintain your account.
When you finalize and pay for a service order, your payment information is submitted directly to a payment service system (e.g. paypal) embedded in our website or mobile application, bypassing our servers entirely. This is a security feature. No payment method information is stored on our servers except reference information for identifying your payment transaction on invoices.
Our website and mobile application may contain "beacons" or "pixels" from third-party service providers to help compile aggregated statistics on how Reship is used by our user base as a whole, as well as to gauge the effectiveness of our customer communications and marketing campaigns.
We automatically collect and store all communications between our website, mobile application and servers in log files. This includes information such as internet protocol (IP) addresses and date/timestamps, but excludes passwords. We use this information to help investigate and resolve technical and service issues to serve you better.
The security of your personal information is important to us. We follow industry standards to protect all information submitted to us, both during transmission and once we receive it, such as encryption using Secure Socket Layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure and we therefore cannot guarantee its absolute security. If you have any questions about security on our website, mobile application or servers, you can contact us at the contact information listed below.
If your personal information changes, you may update it by making the change on your account information page or by contacting us at the contact information listed below.
We will retain information you provided to us for as long as is needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to terminate your account, please contact us at the contact information listed below.
You can contact us by writing or emailing us at the address below:
Mail:Reship Customer Service, 13820 NE Airport Way, Portland, Oregon 97251-1158